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  • Writer's pictureTaylor Made Franchising

Chemex franchisees run peer-to-peer training


Chemex franchisees met for a training day on working in the care sector


Chemex has recently run a training day for franchisees focussed on working with the care home sector.


Taylor Made Franchising

Chemex International, which was purchased by Taylor Made Franchising in July 2022, is a hygiene specialist company, providing a range of products and services to markets including hotels, restaurants, pubs, care homes, ambulance organisations and food manufacturers.


Regional franchise meetings

Since the acquisition, Taylor Made Franchising staff have been holding regional meetings to get to know franchisees. At one such meeting, increased training in certain sectors was requested by franchisees and duly arranged.


Chemex franchisee lead training

The training was led by a Chemex franchisee who has extensive knowledge of working in care settings.


During the presentation, franchisees were taught about the wants and needs of the care home customer, how Chemex can best serve them and how they can add extra value to their proposition.


Six franchisees attended the event with notes sent to those unable to attend. The event was also attended by three members of Chemex head office team, to expand their knowledge to better support the network.


'New knowledge'

Andrew King, franchise owner of Chemex Blackpool and Preston who attended the training session said: “I was really looking forward to the event as I knew I was going to learn a lot. Not long after the training, armed with my new knowledge, I had a meeting with a small care home group, who I hope will become clients in due course.”


'Great customer service'

He continued: “At Chemex, we pride ourselves on providing customers with excellent products, in-depth knowledge, and great customer service. It’s very important to me to keep growing my business and obviously, the more I know, the better I can do my job, so, where possible, I’ll be attending any extra training sessions provided.”


Strength in Chemex network

David Callister, managing director at Chemex said: “It is often said that the strength of a franchise is its network and this was so at the recent care homes training event. My team and I are new to Chemex so we’re spending a lot of time getting to know the franchisees, listening to them, making sure they have everything they need to build successful businesses. When they asked for more training, we were delighted to arrange it and will be doing more in the future.’


Supporting franchisees

He continued: “Since buying Chemex we are focussing on the most important part of the business, the franchisees, implementing changes across the board which we know will benefit the network and in time, the entire business. Change is never easy, but we are seeing encouraging figures and developing strong relationships with franchisees and staff, the foundation for running any ethical, sustainable, professional franchise operation.”


ENDS FEBRUARY 2023


About Chemex International


Chemex International provides hygiene & infection control solutions to clients across all sectors, hotels, hospitals, schools, care homes etc. Chemex International is wholly owned by Taylor Made Franchising.


Chemex International

65, Pure Offices

Broadwell Road, Oldbury

West Midlands, B69 4BY

Telephone +44 121 565 6300


International Offices


Ireland

Unit 4, Willsborough Industrial Estate

Clonshaugh, Dublin 17

Telephone: +353 867 0000


Denmark

Chemex Solutions ApS

Helgeshøj Allé 24 DK-2630 Høje Taastrup Telephone +452 620 0665


Cyprus

Chemclean Supplies Ltd

3 Theokritou Street

PO Box 29205

1623 Nicosia

Cyprus

Telephone +357 224 34891


Malta

Fava Trading Limited T/a Chemex

Maestro Guiseppe Camilleri Street

Tai-Handaq I/o

Quormi QRM 400

Malta

Telephone +356 213 76929


About Taylor Made Franchising

Taylor Made franchising owns or part-owns, the following franchise organisations:

For information about any of these brands visit our website or email alan@taylormadefranchising.co.uk

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